Product didn’t arrive.
Hi Sarah,
We wanted to reach out to ensure you received the email we sent on June 11th regarding this item.
I received your message, and you are not alone in the confusion surrounding these issues.
On Monday June 8th, I processed and shipped over 60 orders that day. USPS had a system error, and to the best of their knowledge, they recirculated tracking numbers without first clearing the previous data.
I drove all the packages to the post office and had them check the addresses before shipping. The tracking number is inaccurate however. They were unable to resolve that issue for me, but assured me the package would arrive safely.
I looked the tracking up and it will not pull any data now.
Unfortunately, there is nothing else I can do on my end. Your package should arrive shortly. If you do not receive it in about a week, contact USPS, as your package includes $100 in insurance.
Please let me know if I can help with anything else.
I ordered this cap when it first came out and I lost it the very first time after wearing it after misplacing it in the linen bag at work. I seen it was restocked and jumped to order a new one as I was so excited. Still an absolute beautiful cap and fits good, but I do think the material on this one isn’t as good as the first one I got for some reason.
Great quality, comfortable fit! I love all of my Rae& Grace scrub caps!
![[From The Vault] Small Batch Caps - Euro](https://cdn.shopify.com/s/files/1/0670/3336/6840/files/ChatGPT_Image_May_30_2026_02_38_35_PM.png?v=1780166332)
My plastic surgeon said everyone should wear one
So many compliments on this cap because who doesn’t love Darth Vader and/or sugar skulls?! The best fit I’ve found as I have a lot of hair to fit under a cap. All day comfort with no fuss.
We all got matching hats to surprise one of our rockstar surgeons, and these were absolutely perfect!
Love my new surgery cap. I'm an rad tech in the OR with ortho all day so it's so fitting.
10/10 would recommend! Definitely makes the shift a little more fun and is comfy to wear. 😂 One of our doctors said I always wear nice caps🥲🤣Please restock more of the funny/sassy ones, I need more of them for my OR looks lol
I always love the hats I get from Rae&Grace. This time I bought name badge reel and they are just the same quality
Nice quality. Fits my odd shaped head well! Lol
Only thing i wish was available was some what shear options on the accent piece. Some days its hot and that would be a nice option.
